Trust, hostility, and the human side of Apple

Marco Arment:

One major surprise was when an Apple employee told me that the App Store reviewers are not outsourced: they’re all direct, full-time Apple employees. Many of them work nights and weekends to keep up with the extremely high submission volume, and they’re constantly expanding the staff to keep up with the submission growth.

I was privy to the afore mentioned conversation, and I was stunned to discover that these were real Apple employees doing the reviewing. I have a tumblelog reserved for Apple testing and the reviewers that tested my features were definitely not speaking English as a first language.

As for the session. It was as off-putting as it is described here. We required considerable beer therapy afterward.

Source: marco

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    keep going at this,
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    this week, Instapaper (and Tumblr) developer Marco Arment sums
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