“Where the heck were you when the page was blank?”

Jason Z. (37 Signals):

Looking at the end product it’s impossible to know the journey that the designer took, to appreciate what went into it. You don’t know about the constraints, the compromises, or external forces that shaped the design before you. Certainly the end user is not going to be privy to those details either, but as a designer critquing the work of another designer you should know there is more to it. No one is trying to make shitty software. They’re doing the best they can with the constraints they’re given and the talent they have. Not everyone is a maestro. Maybe these folks are just beginners. Is that how we welcome them into the fold? The point is, they’re making something. That’s awesome.

Remember, it’s rare to see contempt from a software designer or developer towards users. Most people making software are doing the best they can making something for you to use.

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  1. jeffrock posted this